Onboarding

Getting your Unit21 environment setup

Data

• Data Integration
• Data Overview
• Entities
• Instruments
• Custom Data

Tutorials

Getting started using the Unit21 platform

Tutorials

• 1. Logging into the Dashboard
• 2. Creating an Agent
• 3. Creating a Team

Product Guides

Specific guides to understand the Unit21 platform

Alerts

• Alerts overview
• Alert permissions
• How to get Alerts Assigned to Me
• How to find an Alert
• How to use Custom Data filters to find Alerts
• How to get an Alert to work on
• See all 16 articles

Alert Queues

• Alert Queues overview
• Alert Queues permissions
• How to create an Alert Queue
• How to edit an Alert Queue
• How to delete an Alert Queue
• How to create Alert Queue Thresholds

Alert Scores

• Alert Scores overview

Investigation Checklist

• Investigation Checklist overview
• How to create an Alert Checklist
• How to create a Case Checklist

Dispositions and Subdispositions

• Dispositions overview
• Subdispositions overview
• How to setup Dispositions
• How to dispose an Alert
• How to sub-dispose an Alert
• How to dispose a Case
• See all 7 articles

Tags

• Tags overview

Cases

• How to find a Case
• How to use Custom Data Filters to find Cases
• How to assign a Case
• How to bulk assign Cases
• How to update a Case
• How to investigate a Case