Quick Overview:
Detailed Overview:
To bulk assign an Alert:
- If you have permissions to access the Admin tab of the Alerts page, you can select any alerts in the table. You can optionally select all alerts if you want.
- A button called Re-assign will appear. Click on it.
Even though all alerts can be select (hundreds of thousands of alerts), Unit21 imposes a max of 500 alerts in a bulk assignment.
- You can choose which agent to re-assign the alerts to. Click Re-Assign:
- Success.