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  1. Unit21
  2. Product Guides

Product Guides

Specific guides to understand the Unit21 platform

Alerts

  • Alerts overview
  • Alert permissions
  • How to get Alerts Assigned to Me
  • How to find an Alert
  • How to use Custom Data filters to find Alerts
  • How to get an Alert to work on
  • See all 16 articles

Alert Queues

  • Alert Queues overview
  • Alert Queues permissions
  • How to create an Alert Queue
  • How to edit an Alert Queue
  • How to delete an Alert Queue
  • How to create Alert Queue Thresholds

Alert Scores

  • Alert Scores overview

Investigation Checklist

  • Investigation Checklist overview
  • How to create an Alert Checklist

Dispositions and Subdispositions

  • Dispositions overview
  • Subdispositions overview
  • How to setup Dispositions
  • How to dispose an Alert
  • How to sub-dispose an Alert
  • How to dispose a Case
  • See all 7 articles

Tags

  • Tags overview

Cases

  • How to find a Case
  • How to use Custom Data Filters to find Cases
  • How to assign a Case
  • How to bulk assign Cases
  • How to update a Case
  • How to investigate a Case
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