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Unit21
Product Guides
Product Guides
Specific guides to understand the Unit21 platform
Alerts
Alerts overview
Alert permissions
How to get Alerts Assigned to Me
How to find an Alert
How to use Custom Data filters to find Alerts
How to get an Alert to work on
See all 16 articles
Alert Queues
Alert Queues overview
Alert Queues permissions
How to create an Alert Queue
How to edit an Alert Queue
How to delete an Alert Queue
How to create Alert Queue Thresholds
Alert Scores
Alert Scores overview
Investigation Checklist
Investigation Checklist overview
How to create an Alert Checklist
How to create a Case Checklist
Dispositions and Subdispositions
Dispositions overview
Subdispositions overview
How to setup Dispositions
How to dispose an Alert
How to sub-dispose an Alert
How to dispose a Case
See all 7 articles
Tags
Tags overview
Cases
How to find a Case
How to use Custom Data Filters to find Cases
How to assign a Case
How to bulk assign Cases
How to update a Case
How to investigate a Case
